Talk to us.
Questions about PEMF, your order, or whether a device is right for you? We're real people, and we actually answer.
Response time
We reply within one business day, Monday to Friday.
Email us
Use the form — it reaches us directly and we'll email you back.
DM us
Find us on Instagram & TikTok — questions in the DMs are welcome.
Order help
Include your order number and we'll sort it out fast.
Frequently asked.
How soon will I feel a difference?
Everybody's different. Some people notice calmer, easier sleep in the first week; for recovery and everyday aches, the benefit tends to build with consistent daily use. PEMF works best as a habit, not a one-off.
How often should I use it?
A simple daily session of around twenty minutes is the sweet spot. Many people do mornings to prime, after training to recover, or at night to wind down — start with one and build from there.
Is PEMF safe? Who shouldn't use it?
PEMF is gentle, drug-free and non-invasive. That said, it isn't for everyone — if you're pregnant, or have epilepsy, a bleeding disorder, a pacemaker, or another electronic implant, talk to your doctor before using it. When in doubt, ask a professional who knows your history.
What's your shipping & returns policy?
Free U.S. shipping on every order, and a 30-night home trial — try it where you'll actually use it, and if it's not for you, send it back.
Which device is right for me?
Want full-body recovery? Start with the Full Body Mat. Targeting a knee or shoulder? The Therapy Ring. Skin and anti-aging? The Face Mask. Everyday EMF protection? The Personal EMF Neutralizer. Still unsure — message us and we'll point you the right way.
Do you make medical claims?
No. These statements have not been evaluated by the FDA, and our products are not intended to diagnose, treat, cure, or prevent any disease. We share the science and the cautions and let you decide with your healthcare provider.
Not sure PEMF is right for you?
We're honest about who it's for and who should check with a doctor first.